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Orders placed on our site may be returned for any reason, within 14 days from the date of delivery. Some restrictions may apply. Check out our return policy below.
The return costs are always at your charge unless we made a mistake, in which case we will exceptionally cover the costs of return. Please note that customs fees and taxes will also be at your expense. As part of an exchange, we will cover the costs of re-shipping your order (only within the U.E). For re-shipments to the world, the costs will be at your expense.
Return costs in case of default are advanced by the buyer and refunded when the defect is confirmed.
· The products must not have been worn or even tried outdoor. We reserve the right to refuse a return depending on the condition of the product.
· Packaging and labels must also be returned in their original condition.
· In case of receipt of worn, damaged or modified products, we will not be able to exchange or refund.
· The choice of the carrier and the related risks are the responsibility of the buyer. Yazah declines all liability in the event of loss or damage to a package during transport.
HOW TO APPLY FOR A RETURN ?
You have 14 days to activate the return procedure and claim a full refund of your product excluding shipping costs. If your return is due to an error from our services, please contact our customer service.
For quick processing and optimal tracking of your return request, we recommend you to
4 rue Saint-Just
We will come back to you as soon as we will recieve the request and we will validate (or not) the return process.
Refunds will be made to the account with which you issued your payment (Paypal or bank account).